Text Messages And Contact

[LogaCoop]

Does anyone know how I can stop text messages being sent twice.

Also I am having real trouble contacting O2.  I keep getting sent a QR code but I cannot log onto the My O2 app to use it.  Message is saying My O2 is unavailable to me.

Any suggestions apart from phoning.  I tried that and was on hold for an hour with no success.

[MI5]

@LogaCoop 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

Guide: How to find help & contact O2