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Talking to 02.

Nooo
Level 1: Joiner
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Hi.

I'm probably quite stupid. Let's start there.

But am I the only one that spends far too long trying to find the tab that opens a text-based tech support conversation?

I just go round in circles until I stumble upon it! 

All I want is a contract sim and 02 don't want to send one out to me.

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Bambino
Level 78: King of Kings
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@Nooo If you click on the Shop link at the top of the page during business hours a chat box usually pops up.

You can also reach the O2 sales team via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

You can also call into an O2 shop with identification and your credit card, if you have one nearby.

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
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@Nooo If you click on the Shop link at the top of the page during business hours a chat box usually pops up.

You can also reach the O2 sales team via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

You can also call into an O2 shop with identification and your credit card, if you have one nearby.

I DO NOT WORK FOR O2



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Nooo
Level 1: Joiner
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Hi, and thank you.

 

But I work in business hours. Where's the internet based chat? I've used it before, god know how I found it!

I just keep going round and round to the start of the help page. 

I'm actually trying to give this company some flipping money!

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pgn
Level 64: Magistrate
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It's in the MyO2 app, bottom right on Support, then down near the bottom of the page, @Nooo 

Screenshot_20220426-201906.png

 

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Cleoriff
Level 94: Supreme
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Hi @Nooo 

You say you work business hours? That shouldn't be a problem for contacting O2 as they are open until 9pm during the week. Saturday they work from 8-8pm and Sunday 8am -6pm. These are times to suit everyone, particularly those like yourself who work business hours https://www.o2.co.uk/contactus 

Veritas Numquam Perit

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