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Swapping sim

Stven
Level 1: Joiner
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on ‎01-05-2024 15:06

on ‎01-05-2024 15:06

Tring to swap sim on website, it says it has sent a code to my number never received it tried send you another code button didn't work

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madasaf1sh
Level 78: King of Kings
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on ‎01-05-2024 15:12

on ‎01-05-2024 15:12

@Stven 


If the online platform doesnt allow you to do it, then you need to call customer services on 0344 809 0202 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎01-05-2024 15:14

on ‎01-05-2024 15:14

@Stven 

Follow guide here Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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