Swapping SIMs with O2

[Impatient_user]

Yesterday I bought a SIM only deal from O2.  They gave me a SIM with a number.  However, yesterday I phoned customer services and asked for my old O2 number to be moved over to my new SIM card.  So far nothing has happened !!  Is this normal and am I being impatient or should I contact customer services again.  How long should I expect this process to take ? 

[MI5]

@Impatient_user 

As it was requested yesterday, it may not happen until Monday, although there is a chance it will happen today.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

[Impatient_user]

Thank you so much - it appears to be all happening now so I was just being impatient !!  

Wonder if you can help me with another question.  I have an Apple iphone and when I go into Settings/Apple ID it shows my number as being the number as being the SIM number I bought yesterday.  When will by old number show here ?

[MI5 · Accepted solution]

@Impatient_user 

Go to Settings >Phone >My Number and edit your number there,

Save it and reboot the phone.

[Impatient_user]

Thank you so much - it appears to be all happening now so I was just being impatient !!  

Wonder if you can help me with another question.  I have an Apple iphone and when I go into Settings/Apple ID it shows my number as being the number as being the SIM number I bought yesterday.  When will by old number show here ?

[Impatient_user]

Thank you so much for your help !!!  Really appreciate it ! All working A+ !!!!  

[MI5]

Good news