(Swap my sim) Sim card

[Zany19]

The SIM card is registering in my phone but says “no service”. I can connect to Wi-Fi.

to activate the sim I need to send a confirmation code which will be texted to my phone number. As my phone says “no service”, I can’t receive the text to activate the sim which would then allow me to use the data etc.

please help

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[MI5]

@Zany19 

If you're trying to do a sim swap you need to do it from your old sim to start with Guide: Sim Swap: a mini guide 2017 update