Solved: Support Hours

gazjc · ‎13-05-2023

Can someone help by explaining why at 8.45pm I get a message saying I am trying to contact the support team outside of of hours and the message says their hours are 7am to 10pm!!!!

Enlli · ‎13-05-2023

Well we are all customers here, so not a question we ca really answer.

Both sales and Payment Management run these times, as to the rest I guess its down to staffing

Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎13-05-2023

Well we are all customers here, so not a question we ca really answer.

Both sales and Payment Management run these times, as to the rest I guess its down to staffing

Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎13-05-2023

@gazjc

They close at 8pm as per the contact us page: https://www.o2.co.uk/contactus

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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