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3G switch off and in store shopping apps

Myles-H
Level 1: Joiner
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What is happening about support for in store shopping apps with the switch off please? I use the Sainsburys Smart Shop app. Tonight when I went there the app insisted on an update before I could start my shop. In store there is only 3G. I stepped outside and was pleasantly surprised to find I had 5G for the first time that I had noticed in Farnham, Surrey. Did the update, went back into the store and was down to 3G again. Am I going to have to stop using the app in store when you switch off 3G? 

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MI5
Level 94: Supreme
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@Myles-H 

You can use the in store wifi if there's no cell signal, although you may find the outdoor signal, albeit weaker, may reach inside.

Your phone is just connecting to the strongest signal available.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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