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Stolen phone

Deni
Level 1: Joiner
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My phone was stolen, when I sign into my o2 on a different device it sends a verification code TO THE STOLEN PHONE! There is no other method of verification. I need to order a new sim what do I do 

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Enlli
Level 66: Unequalled
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Either contact O2 by one of the methods below or call into an O2 store with photo ID

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Deni 

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

Or pop in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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