South Africa - not receiving texts
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on 05-03-2024 16:44
I’m in South Africa and haven’t received any text messages since I have been here (7 days). Things I have tried:
- had test SMS sent from multiple senders including O2. None received.
- airplane mode off/on
- phone reboot (multiple)
- manually selected different networks
- reset network settings
- multiple message chats with o2 support all of which suggested variants of the above but seemed unable to unidentify root cause.
Any bright ideas?
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on 05-03-2024 16:49
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on 05-03-2024 16:49
Please see the response to your other post on the same topic here
https://community.o2.co.uk/t5/Tech-Support/Receiving-SMS-in-South-Africa/m-p/1695464#M45090
You can have a look also at these guides Guide: Text Message Tips (not sent or received)
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 05-03-2024 17:54
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on 05-03-2024 17:54
I checked that thread, I even replied on it. There’s no solution that I can see.
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on 05-03-2024 18:02
I doubt O2 can influence what texts you receive when roaming.
It will be down to the receiving networks.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

