Not from a customer community @Sara15
See if the advice in this guide helps
Guide: Connecting your Samsung Smartwatch
If not, all ways to contact o2 is in the guide below
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
