Simswap

[subbu3050]

Unfortunately lost my mobile and got a new sim from O2.

Txtd 20220 as advised on the card but txt will not go through.

phone receive any txts or calls. Contacted O2 and was told somebody will get in contact in30-40 minutes, now nearly24 hours and no calls.

Can anybody help?

[Cleoriff]

@subbu3050 

This is a customer to customer community.

You need to contact O2 via Skype or Social media

Guide: A Guide to Skype 

Or message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)