Sim not working

[Daniaal10]

Hi, some reason all of a sudden my Sim is not working. I have a virgin sim but as virgin partnered with O2 I have been registered with 02 for a long time now and there has not been any issues. But, now when I try and make a phone call, it says not registered on network. Also, cant send messages or use data. 

[Bambino · Accepted solution]

@Daniaal10 You need to swap your Virgin sim for an O2 sim. Simplest way to do that is to call into an O2 store, if you have one nearby, and they'll do the swap for you. Be sure to bring photo ID with you.

Alternatively: How to find help & contact O2: A Guide - O2 Community