Samsung S21 stuck in recovery mode

Rasenna · ‎06-01-2023

Hi, can anyone help with a Samsung S21 stuck in recovery mode? I've tried numerous combinations of Power/Up/Down buttons but it just hops between 2 screens, one saying 'Can't load Android system' and giving 3 options (Try again/Factory reset/View recovery logs) and another saying 'Android recovery' and giving 8 options including Reboot to bootloader/Wipe cache partition (tried that, no luck), etc but the only one that works is 'Power off'. I've now put the sim in an old Sony phone but there's data on the Samsung I really need to recover. Help badly needed!

MI5 · ‎06-01-2023

Unfortunately, unless you have a back up, your data will be lost.

Photos and contacts will be backed up to Google though, so they won't be lost @Rasenna

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Rasenna · ‎07-01-2023

@MI5

So you reckon it's beyond the help of Odin, too?

MI5 · ‎07-01-2023

It's worth a try @Rasenna

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Rasenna · ‎07-01-2023

Thanks - I'll let you know 🤞

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