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SMS won't send

KentUser
Level 1: Joiner
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Hi, my cousin is visiting France and is using a French SIM. I have received SMS messages from him, but I can't reply. The displayed number shows the correct +33 prefix, but I can't send SMS messages to it despite repeated attempts. I can only assume the reason is that I'm trying to send to a number outside the UK, as I can still send SMS to UK numbers without problems. Do I need to do anything with my phone or O2 account to enable SMS to international numbers? 

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
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@KentUser 


Check your account for a spend cap and a premium rate bar as these are chargable messages

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@KentUser 


Check your account for a spend cap and a premium rate bar as these are chargable messages

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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