cancel
Showing results for 
Search instead for 
Did you mean: 

SIM card has problem with the call connections

SimonKap
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My SIM card when I put to iPhone 13 start to work correctly to the first talk after the gsm connection broken with the operator . I can not make another activity. 

It is repeated with all 5 gsm operator. 

What I should do with it I am traveling now and need data and phone calls to do ?

Message 1 of 6
537 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 122975 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

@SimonKap 

Some things to try:

         * Make sure data roaming and mobile data is turned on in your phone's settings.

          * Manually search for another network

          * If you have an iPhone change your data APN to "mobile.o2.co.uk"

           * Try toggling Airplane mode on/off (it often helps kickstart things)

           * Drop down to 3G and see if that helps.

           * Contact O2 to see if there are any roaming bars on the account

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
532 Views

SimonKap
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

this solution doesn't work 

What next I should do ?

Message 3 of 6
528 Views

Bambino
Level 84: Resplendent
  • 23099 Posts
  • 1026 Topics
  • 3676 Solutions
Registered:

@SimonKap Download Skype Guide: A Guide to Skype to call O2  customer service on their Freephone numbers: +44800 902 0217 or +44800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 6
525 Views

Cleoriff
Level 94: Supreme
  • 122975 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

@SimonKap 

Contact O2. Guide: How to find help & contact O2 (It's free from abroad)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Or call 0800 032 1402 via Skype Guide: A Guide to Skype

 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
525 Views

SimonKap
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I did , after 3 days reached O2 service to fix options of voice calling but now my internet does not work even I see 4g , 5g or lte  

Message 6 of 6
454 Views