12-04-2023 12:59
My SIM card when I put to iPhone 13 start to work correctly to the first talk after the gsm connection broken with the operator . I can not make another activity.
It is repeated with all 5 gsm operator.
What I should do with it I am traveling now and need data and phone calls to do ?
12-04-2023 13:09
Some things to try:
* Make sure data roaming and mobile data is turned on in your phone's settings.
* Manually search for another network
* If you have an iPhone change your data APN to "mobile.o2.co.uk"
* Try toggling Airplane mode on/off (it often helps kickstart things)
* Drop down to 3G and see if that helps.
* Contact O2 to see if there are any roaming bars on the account
Veritas Numquam Perit
12-04-2023 13:19
12-04-2023 13:19
this solution doesn't work
What next I should do ?
12-04-2023 13:27
@SimonKap Download Skype Guide: A Guide to Skype to call O2 customer service on their Freephone numbers: +44800 902 0217 or +44800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
12-04-2023 13:28
12-04-2023 13:28
Contact O2. Guide: How to find help & contact O2 (It's free from abroad)
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Or call 0800 032 1402 via Skype Guide: A Guide to Skype
Veritas Numquam Perit
18-04-2023 08:53
I did , after 3 days reached O2 service to fix options of voice calling but now my internet does not work even I see 4g , 5g or lte