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SIM Swap - Update Request

Andy2731
Level 1: Joiner
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Hi,

 

I was told the SIM swap would take 24 hours, can I get an update please?

 

Regards

Andy

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MI5
Level 94: Supreme
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@Andy2731 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Andy2731
Level 1: Joiner
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Thanks for the help!

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