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SIM 1 not provisioned

Lynda1
Level 1: Joiner
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What does SIM 1 not provisioned mean

 

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MI5
Level 94: Supreme
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@Lynda1 

The sim card in position 1 is not active.

If you have a sim in this position you need to contact O2 if on contract or top up if it's a PAYG dim. 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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