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Forum Posts

Faulty iPhone

Recently upgraded to the iPhone 14plus. turned out to be faulty. o2 being unhelpful

Ozzy1968 by Level 1: Joiner
  • 502 Views
  • 3 replies
  • 0 kudos

No data when abroad

Hello, I am not happy. I am customer of o2 for 10 years. I travel regularly overseas including outside the EU and Data roaming has always been automatically available and you charge me on my monthly bill for usage. I have just arrived on an overseas ...

Tim11 by Level 1: Joiner
  • 666 Views
  • 4 replies
  • 0 kudos

Voicemail notification not working

I changed my tariff over the phone to a sim only tariff and since then, I do not receive notification of voicemails on my iPhone 13?? The person calling can leave a msg but I do not get notification unless I dial 901,please help it’s driving me crazy...

Tonylb72 by Level 1: Joiner
  • 1561 Views
  • 1 replies
  • 0 kudos

Resolved! Lost phone

I lost my phone and ordered a new sim. Now I'm trying to activate the sim on a new device but it's asking for confirmation from the old lost phone. How do I activate new sim?

Ac3 by Level 1: Joiner
  • 448 Views
  • 2 replies
  • 0 kudos

poor signal

i am in whitechapel east london and i am experiencing constant signal drop out?

3G Issues

Hi So I have moved my whole family over to O2 from Vodafone but I find when the phone is in 3G mode its unable to access date just make phone calls its extremely weird It happens with all 3 family phones, an Iphone 14 and Iphone 13 and an Iphone 12 A...

Benarbia by Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel disney

Hi I have disney through my o2 account. How do I cancel disney?

SophiaR by Level 1: Joiner
  • 688 Views
  • 4 replies
  • 0 kudos

Signal outage query

How do I get a history of the signal outages in my area thanks

TrishK by Level 1: Joiner
  • 665 Views
  • 3 replies
  • 0 kudos