SIM 1 not allowed should I risk changing to an esim?

[CB24]

Hi I have a pixel 8 pro and have been using it with my existing O2 SIM for the past month. Yesterday out of the blue I lost my network connection and a SIM 1 not allowed error came up.

It doesn't appear that my SIM is the issue as it worked fine in a friends phone, but I'm going away for Christmas and won't have a chance to get a replacement phone beforehand.

My question is should I try out an esim? I'm concerned as I've read ordering one would deactivate my plastic SIM and don't want to risk having no connection at all.

[MI5 · Accepted solution]

@CB24 

Doesn't sound like you have anything to lose in trying an esim.

If you're on the new 360 system you can get one in your MyO2, otherwise go in store, with photo ID, so you don't lose connectivity on your old sim first.

[CB24]

Thank you for your advice like you said I had nothing to lose and the esim solved my issue.

[MI5]

Great news @CB24 

[jonsie]

A lot to be said for the new system....

[MI5]

It looks like it has a lot of potential, if carefully implemented !