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S21 Ultra with ROM set to EUX, so no over the air updates

SimonSays22
Level 1: Joiner
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Hello Everyone.

 

I have purchased a S21 Ultra today (not via O2). The phone works correctly, apart from being unable to receive over the air updates.

 

It appears that the ROM is set to EUX (European Union) and not the UK 

 

I have tried performing a factory reset etc, but to no avail.

 

Does anyone know a way of getting the phone to switch to the UK ROM?

 

Many thanks

 

 

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MI5
Level 94: Supreme
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Registered:

@SimonSays22 

www.sammobile.com has all you need.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151782 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@SimonSays22 

www.sammobile.com has all you need.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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