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No mobile or phone signal in my area for months

GrahamKidlingto
Level 1: Joiner
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My postcode is OX5 1AL and, for some reason, the mobile phone and data signal is suddenly really bad and inside the houses it doesn't work at all. This effects me and my neighbours and the problem has been going on for over a year. I've tried using the O2 signal checker and each time I use it a problem is identified and it says our engineers and working to fix it - but nothing happens. After about three updates to say the problem has yet to be fixed, the updates just stop. If anyone has any ideas as to who I should report this problem to, I'd be very grateful.

Thanks  Graham W

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MI5
Level 94: Supreme
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@GrahamKidlingto 

You can report issues in the app https://www.o2.co.uk/apps/my-network

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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