Solved: Re: Roaming

Wes2 · ‎23-02-2022

Hello

I’m in Ireland at the moment and my phone says it’s connected to EIR Mobile 3G. However when I try and access, for example, what’s app, it says no data. Any ideas please? I have an Apple phone.

MI5 · ‎23-02-2022

@Wes2

Change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-02-2022

@Wes2

Change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Wes2 · ‎23-02-2022

Thanks so much

MI5 · ‎23-02-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Roaming

eSIM - new customer

Unable to add a new payments card for rolling plan

Keeping Number For New O2 Contract?

Could process payment

No order confirmation, no refund.