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Error message sending short texts

spitfire
Level 1: Joiner
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I am on Pay as You Go and recently have been unable to send text messages to numbers such as 60110 ,81025.

the error message I get is SIM1- error 42 ( seems to add  +44  to the number)

Assistancee much appreciated  to a non techie like me

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MI5
Level 94: Supreme
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@spitfire 

My phone adds +44 to shortcodes but they still send fine.

If the numbers you are trying to message are chargeable, you need to add extra credit as they won't be included in bundles.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 78: King of Kings
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@spitfire 


Sounds like your phone is adding the +44 number on, 

 

What phone do you have, as you need to turn off smart dialing.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@spitfire 

My phone adds +44 to shortcodes but they still send fine.

If the numbers you are trying to message are chargeable, you need to add extra credit as they won't be included in bundles.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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