on 21-10-2024 00:17
I was meant to do a switch up through the o2 app …however this ended up being a normal order … to which I cancelled when I received the phone. I was within 14 days so I was sent a bag to return the unopened iPhone 16 pro max in. I sent this via the return bag and upgraded to special delivery even… this was sent back on the 4th oct …. It’s now the 21st oct and my order type: still shows return/ refund and status : processing
why is it still in processing status …
on 21-10-2024 00:21
It would seem that it hasn't been scanned back into stock and credited to your account
or give them a call on 202 or 0344 809 0202