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Forum Posts

No mobile data/signal for over a month

Hi I have not been able to make any calls/text or browse the internet without being connected to wifi since 25 January. I put my phone (S22 Ultra) on airplane mode for a flight and since then it won't find a signal or connect to a mobile network. I'v...

Becky15 by Level 1: Joiner
  • 132 Views
  • 12 replies
  • 0 kudos

O2 Open Discount

Hi,Unable to receive the verification email to register company bonus. Followed the steps yesterday afternoon, requested verification email and still not received. Checked junk folder and email is correct.Should this of come through by now or does it...

Simpsong by Level 1: Joiner
  • 29 Views
  • 1 replies
  • 0 kudos

Resolved! Travel Inclusive zone

I'm uk based and just arrived in New Zealand. My plan has Travel Inclusive Zone included but I didn't get the appropriate roaming message when I arrived here - text message I did receive implies I'll be charged so I'm reluctant to enable roaming, whi...

BillB by Level 1: Joiner
  • 88 Views
  • 4 replies
  • 0 kudos

Refund

When am I getting my 02 refund in my bank they promised me 

Aimee_ph by Level 1: Joiner
  • 40 Views
  • 1 replies
  • 0 kudos

Resolved! PUK code

My phone is PUK locked. I can't log into MyO2 account as they still need to verify your phone by sending a code. (Isn't that a smart advice to log into your My02 account if your phone is locked?)Virtual assistant not helpful.Can't call customer servi...

IO by Level 1: Joiner
  • 77 Views
  • 1 replies
  • 0 kudos

Resolved! Increase SIM lock code chances?

I am down to 3 chances left on my SIM lock Code and getting jumpy, how can I increase please back up to the original 10 entry chances?

OzBoy by Level 1: Joiner
  • 117 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi Calling

Good dayRecently switched to O2. My home has always had poor mobile signal and I've always relied on WiFi calling with my previous provider. I do not have the option to turn on WiFi calling on my phone since having an O2 sim card. I have an Iphone 13...

AL22 by Level 1: Joiner
  • 114 Views
  • 1 replies
  • 0 kudos