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Forum Posts

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pixel phone damaged

hello my o2 pixel phone number pad is not responding. we are 2 80yr olds who rely on this phone for medical reasons so need urgently a replacement one that we can afford, and simply change the sim card over please help. thank you.

TobyToo12 by • Level 1: Joiner
  • 14 Views
  • 1 replies
  • 0 kudos

sim

Why after using smart switch to transfer stuff to a new phone my sim card doesnt work? the network is recognised but phone says no number and i cant phone out or receive calls.

madasaman by • Level 1: Joiner
  • 41 Views
  • 1 replies
  • 0 kudos

Accounts

I have just indicated that I am leaving. This was a mistake so please cancel request. I was trying to get an answer on accounts. i have been an o2 customer for many years and will remain one but please resolve this problem. i was in your store in Edi...

E-SIM when anroad

I received my e-SIM but am currently out of the UK. I scanned the QR code but am not sure if it’s activated because I have no text confirming it is active.

Muno by • Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

buying a new phone

I want to buy a new phone as mine is broken, but it's impossible because i ave to put the broken phones nube in for varification

Visual voicemail gone following a contract change

I've changed my O2 contract this week and have lost Visual Voicemail on my iPhone. I've had this issue before following a contract change.I called O2 to ask them to enable iData to get VV back (at least that's my understanding of the solution), but t...

iMessage and FaceTime activation issues

Hi. Since porting to O2 I am unable to activate iMessage and FaceTime for my phone number. It worked up until the port was completed. I have switched both off and restarted the device then switched back on but I get activation failure messages when I...

Evo_Lee by • Level 1: Joiner
  • 64635 Views
  • 272 replies
  • 0 kudos

Same problems for years with three O2 SIMs!

I have three O2 Pay Monthly SIMs which I use in dual SIM Samsung S10+. I have had ongoing problems now for several years and had to travel for two hours to get to my nearest O2 shops on four occasions but the same problem keeps coming back again in p...

ASH27 by • Level 1: Joiner
  • 203 Views
  • 2 replies
  • 0 kudos

Porting / Migration issue

My mum has been paying for my o2 sim for years. I decided to take out my own contract via Uswitch (which is also o2). I put through the pac on Wed eve (after receiving the sim card - didn't do it when I bought it) and was told it would port on 12/12 ...

LV01 by • Level 1: Joiner
  • 272 Views
  • 5 replies
  • 0 kudos
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