*********** Have contacted you 4 times to get this sorted .Wenesday the number was dead .The person managed to get my phone number working again after about 20 min It has gone down again today. 3 times l have phoned up to today to try to get it worki...
Hello - please help! 6 days ago I requested my old pay-as-you-go SIM number be transferred to a newly purchased pay-monthly e-SIM. This still has not happened. I have rung O2customer service every day and I am told to ‘wait 4 hours’ or ‘we have fille...
I want my number reactivating
I’ve tried all troubleshooting options and still no success accessing data
I am an eSIM user. Since around 6:00 AM today, I have had no signal at all. Even now, I still can't get any signal. I have already restarted my phone multiple times, but it hasn’t helped — the signal is still not coming back. I also went to an O2 sto...
I have a mast problem which is stopping me making calls but not receiving them
Is there away round the fact that all Australia have barred Sony Xperia from their networks - would an O2 esim help.I'm currently in Oz and virtual assistant is useless can't access MyO2 as can't receive texts! I have checked Tesla / Optus and Vodafo...
How can I get rid of this voicemail message ? Yesterday I renewed a contract with O2 and received this as a voicemail which said nothing of any interest by the way, just menu options. But there's no way to delete it ! This message seems to be immune ...
I have an iPhone 16 Pro Max on IOS 18.5. For the last two weeks I have not been able to receive incoming call information. No number shown and "No Caller ID" shown on all incoming calls. I have been in discussion with Apple who, after many tests, adj...
What is happening about support for in store shopping apps with the switch off please? I use the Sainsburys Smart Shop app. Tonight when I went there the app insisted on an update before I could start my shop. In store there is only 3G. I stepped out...
