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Receiving messages from random Dutch number whereas messages are sent from UK friends and family

Mitalee
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on ‎11-09-2024 16:29

on ‎11-09-2024 16:29

Hi, I have just ported from Vodafone to o2 two days ago. I have a weird issue where my friends are messaging or replying me back to my messages from UK numbers that they have been using for years but I am receiving them from unknown random numbers (new number each time).

 

I switched off on, took sim out, reset network but nothing is helping. Has anyone gone through this? How can I solve please. Please help 🙏🏿 

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MI5
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on ‎11-09-2024 17:24

on ‎11-09-2024 17:24

@Mitalee 

Text messages are usually the last thing to fully port over, so yours may still be in progress.

Give it a couple of days and a few more reboots and see if it corrects itself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mitalee
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on ‎11-09-2024 18:42

on ‎11-09-2024 18:42

Thank you so much. I have chatted o2. Hope they can fix it. In the meantime I will keep on switching on and off and hope that will work. 

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