Solved: Re: Protect Bolt On

A849 · ‎11-01-2025

What is the Protect Bolt On?

Dave-O2 · ‎21-02-2025

Thanks for the tag @Oxonian

@A849, @c240amg, @MI5, @jonsie

I'm still working on this, however i believe this service is no longer available.

The terms can still be seen HERE

However http://www.protect.o2.co.uk/ is no longer valid.

Once confirmed i'll let you know if/when these pages are changed.

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View solution in original post

MI5 · ‎11-01-2025

@A849

Looks like McAfee anti virus.

https://play.google.com/store/apps/details?id=com.wsandroid.suite.o2de&hl=en_GB

https://www.o2.co.uk/extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-01-2025

According to Google ::

O2 Protect Bolt On is an extra allowance that you can add to your O2 plan 1. You can manage it by logging into your MyO2 account 2. It can be used to boost your data allowance until your regular allowance resets 1.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-01-2025

Can't see anything relevant on that link?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-01-2025

-No there is no other mention anywhere, even in the bolt on t&c's

I thought maybe insurance or security

I doubt customer service even know

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-01-2025

Maybe @Dave-O2 can check?

Previous forum references (can't find much).

https://community.o2.co.uk/t5/Discussions-Feedback/O2-Protect-beta/td-p/827637

https://community.o2.co.uk/t5/Tech-Support/Does-anyone-know-what-the-quot-Protect-Bolt-On-quot-is/td...

And a website that appears to go nowhere http://protect.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-01-2025

Good thinking 👌

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Dave-O2 · ‎13-01-2025

Thanks for the tag @MI5

I'll get this checked out and confirmed, once I have an update, I'll update the thread 👍

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c240amg · ‎20-02-2025

Any news on this?

Oxonian · ‎20-02-2025

Welcome @c240amg to this O2 customer to customer community.

If you are aiming that question at @Dave-O2, it needs tagging thus. 👍

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