Promise to pay

[Ianrobbo]

Hi, 

Could I promise to pay my bill on the 5/04/2022?

(Next Tuesday)? I have started a new job with monthly payment so bill have altered slightly. Everything will stay the same with my next payment. I am due to get cut off tomorrow and wish to stop this happening if possible.  

[Bambino · Accepted solution]

@Ianrobbo This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217.

If you're disconnected before you can call on your phone, download Skype: Guide: A Guide to Skype 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am