Apple watch cellular stuck on Activating

[gibtti]

Hi there,

Anyone have any pointers on how to actually get this sorted?

I've spoken to 202 umpteen times, been to both o2 and Apple stores in person, am constantly back and forth with the Social Media team - but 2 months down the line am no further forward.

I was initially given an SR number then an INC number and CIT number all with a promise of resolving within 7 working days, but as of today all the Social Media team can tell me is they don't have an update for me.

Aaaarrrgh!

I'm tearing my hair out in frustration at how bad the customer experience has been for me - and from reading this forum I'm not alone.

[pgn]

All the info we have has been compiled into Activate Apple Watch Guide - and most of the support avenues for issues point to the Social Media team, @gibtti - be persistent and hopefully your situation matches one of these described in the guide above. Good luck!