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Possible hoax message

richardlee
Level 1: Joiner
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Registered:
ive just recieved a message saying you cant process my payment this month and to click a link to up date my payment details.
My bill is direct debit??????
Can anyone shed any light on this
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Bambino
Level 84: Resplendent
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Registered:

@richardlee 

It's a well known scam. Others have posted hundreds of times about this.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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Message 3 of 4
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richardlee
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
ive just recieved a message saying you cant process my payment this month and to click a link to up date my payment details.
My bill is direct debit??????
Can anyone shed any light on this
Message 2 of 4
469 Views

Bambino
Level 84: Resplendent
  • 23118 Posts
  • 1026 Topics
  • 3685 Solutions
Registered:

@richardlee 

It's a well known scam. Others have posted hundreds of times about this.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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Message 3 of 4
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MI5
Level 94: Supreme
  • 144532 Posts
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Registered:

@richardlee 

Reported hundreds of times on here. 

Block number and ignore. 

Forward text to 7726 for O2 to investigate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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