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Phone not working properly

Paula18
Level 1: Joiner
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on ‎21-06-2024 19:42 - last edited on ‎21-06-2024 21:13 by Moderator

on ‎21-06-2024 19:42 - last edited on ‎21-06-2024 21:13 by Moderator

Hi my husband has a flip phone and his taiff is with you. Very very poor reception, cannot receive calls, he gets text 4 hours after he has missed a call. His phone number is ************. Please can you help as the phone is useless at the moment .

kind regards

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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on ‎21-06-2024 21:16

on ‎21-06-2024 21:16

@Paula18 

Guides:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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