Re: Phone freezing

AJBS · ‎01-08-2023

My phone keeps freezing since I got just under a month ago. At first I thought it was the apps however I have no more apps than I previously did on my old phone and I have since deleted a few. The phone is really slow at times. Is there a way I can resolve this?

MI5 · ‎01-08-2023

@AJBS

Which phone are we talking about?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

AJBS · ‎01-08-2023

iPhone 14 pro

MI5 · ‎01-08-2023

@AJBS

Personally, I'd get Apple to check it first https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎01-08-2023

@AJBS Best thing to do is contact Apple directly: Official Apple Support

I DO NOT WORK FOR O2

O2

Phone freezing

No signal around Mottingham station/between London...

Esim

Cant log into my 02

Cancelling Disney Plus on Extras

Payment of old contract