Everything is in the guide below @Chris51
Guide: How to get your PAC [June 2021 Update]
In summary, if you are pay monthly you can get it through your My o2.
Pay as you go have to contact customer services.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
