Solved: PAC code

Marcy · ‎28-07-2022

I tried the recommended text to get my PAC code. It didn’t work and so called the number. Was on call for 29 minutes to be told I will get a text between 24-48 hours with my code. I STILL don’t have it!

If there was any doubt in my mind about me leaving O2 there’s none now. I am definitely leaving now- terrible customer service

Enlli · ‎28-07-2022

If you don't want to hang on the phone

You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎28-07-2022

If you don't want to hang on the phone

You can message O2
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎28-07-2022

@Marcy

If you are on contract you can get your PAC in your MyO2 Guide: How to get your PAC [June 2021 Update]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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