on 28-07-2022 10:36
I have poor or no data service at my location. I use a 4G router for my internet with an external aerial. When service is operational I have 15gb speeds but recently it’s been 0 - 3gb. Network checker says there is an issue with a local mast. Nothing seems to be happening with it. My postcode is YO11 3NJ can you tell me where my nearest mast is and is it being worked on please.
on 28-07-2022 10:41
Mast repairs can take time, @Matt2103 - download and register the O2 My Network app to keep abreast of repairs - https://www.o2.co.uk/apps/my-network