PAC CODE

[Anni3b]

Hiya, my son is leaving 02 and needs a Pac code, but after texting the number,  he couldn't get any further as he is not the Account holder.  Can I get z code for him?

[Bambino · Accepted solution]

@Anni3b Only the account holder can request a PAC for obvious security reasons: PAC code (o2.co.uk)

If you're having difficulty, speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)