Solved: Order

Mpeg99 · ‎09-11-2021

Hi, ordered a phone a month ago, surely they’re back in stock by now.
Plus I’m paying for my new phone but don’t even have it, how does that work

MI5 · ‎09-11-2021

@Mpeg99

If you're paying for it, it must have been dispatched to you.

You don't pay until it's sent.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-11-2021

@Mpeg99

If you're paying for it, it must have been dispatched to you.

You don't pay until it's sent.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Order

eSim Pending installation

No signal for two weeks

Validation codes

Sim Only for tablet Upgrade Issue

Account change by O2 without my knowledge