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O2 not sending or receiving texts

forthattempt
Level 1: Joiner
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O2 sims not sending or receiving texts.  Please fix this urgently O2.

Message 1 of 18
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O2Emma
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No problem @MI5 All can advise at the moment is customers try turning phone off on to see if connection comes back sorry a bit of a cliche .

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Message 11 of 18
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TCB
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Hi, any idea how long it will take to fix? I've tried restarting my phone 3 times. I rely on texts for everything and without them I'm helpless so need them back working ASAP.

Message 12 of 18
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darrenney02
Level 4: Observant
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I rely on texts for my work but 80% of the time I use messenger or whats app.

I do hope this gets sorted soon. For I need text as work sometimes sends me a code to my phone so I have to type it in before I can look at some of my work stuff online.

I don't really have a house phone anymore and at ti se need to make calls on my mobile not that I make many in a month but I been on the sick from work the last few weeks and need to keep in contact with work. 

Message 13 of 18
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TCB
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I think it's working again now thankfully. I also need it for verification codes, not just for work either. 

Message 14 of 18
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MI5
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Fingers crossed @TCB 🤞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 18
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darrenney02
Level 4: Observant
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Yes text seem to be working again but not for calls as lest not when I tried to phone my sister 10mins ago who is on Sky Mobile. Just for a test.

Message 16 of 18
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O2Emma
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@MI5 and everybody

Everything should be coming back on and working now .

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Message 17 of 18
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MI5
Level 94: Supreme
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Good news and thanks for checking back @O2Emma 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 18
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