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O2 bill app

Johanna11
Level 1: Joiner
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Hi I have been trying to get on to my o2 bill app so I can sort out a bolt on for my phone and see how much my bill is. I have not been able to get on this app at all and I do not understand why this is happening I need this to work so I can pay my bill. 

 

Please help 

Thank you

Johanna 

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Enlli
Level 69: Guiding Light
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The App is broke. Most common complaint on here

If you are trying to log in to the My O2 app

 

Instead try the web version 

 

https://accounts.o2.co.uk/signin

 

If that works then delete the app, reboot phone and reinstall 

 

If none of that works then 

 

You can call O2 on 202

 

Or use the social media links below

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Johanna11 

Meanwhile, see ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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