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O2 Data Coverage in Bath UK

Garrycpratt
Level 1: Joiner
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In the last few months there is simple no way to use our O2 phones in the centre of Bath (where we live). They show full bars of 4G but won't do anything bar send plain text messages. Is this a known problem, and if so, what is being done about it? Otherwise we'll have to swap provider as we can't communicate as a family or work when out.

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Enlli
Level 21: Regular
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What does the coverage checker say? 

https://www.o2.co.uk/coveragechecker

Also you can use the My Network app to keep an eye on things

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