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O2 Data Coverage in Bath UK

Garrycpratt
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In the last few months there is simple no way to use our O2 phones in the centre of Bath (where we live). They show full bars of 4G but won't do anything bar send plain text messages. Is this a known problem, and if so, what is being done about it? Otherwise we'll have to swap provider as we can't communicate as a family or work when out.

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Enlli
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What does the coverage checker say? 

https://www.o2.co.uk/coveragechecker

Also you can use the My Network app to keep an eye on things

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Neil_Bath
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It's still appalling. Could not rendezvous with family today. 

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SamiBrignull
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Im in Twerton and i soon as im out and about my 4G becomes practically none existent the same as in town, i thought it was just me  

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Enlli
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@SamiBrignull 

Found this for your location 

Screenshot_20230306_144430_My Network.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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