Number hasn’t transferred to new phone

[Carole4]

I transferred from EE to O2 today and the number, hasn’t transferred as agreed, what do I do as all my online bank accounts are set up for my original number

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[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202