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Number Porting

AWUK
Level 1: Joiner
  • 1 Posts
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on ‎14-09-2023 10:07

on ‎14-09-2023 10:07

Why is it taking over 8 days and still my number hasn't been ported over? Each time I call CS they tell me a different time frame on how long it takes. First call told it takes 48 hours, second call told it takes a week, third call told there is a back log. Poor service. 

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MI5
Level 94: Supreme
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on ‎14-09-2023 10:17

on ‎14-09-2023 10:17

@AWUK 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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