Solved: Notice of disconnection

AbbyScent · ‎09-06-2023

Iv received a letter about notice of disconnection but I don’t have a product with o2 - I tried calling and was told the account number provided on the letter can’t be found and couldn’t trace anything through surname and postcode - I don’t know what to do next?

MI5 · ‎09-06-2023

@AbbyScent

Email the CFR team and explain.

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-06-2023

@AbbyScent

Email the CFR team and explain.

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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