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Not receiving OTP codes

RougeFlight
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Hi,

Over the last week, I have not been receiving OTP codes from either Santander or O2 (for the My O2 app). All other SMS messages have been received ok. Any help gratefully appreciated. Thank you.

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pgn
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@RougeFlight Contact O2 CS via Social Media, links below - your account may need to be adjusted and reconfigured from the O2 side. Good luck!

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pgn
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@RougeFlight Contact O2 CS via Social Media, links below - your account may need to be adjusted and reconfigured from the O2 side. Good luck!

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RougeFlight
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@pgn quick update to say that my issue has been resolved by customer services sending a replacement SIM card - now incoming sms & calls are working again!

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pgn
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That's great news, @RougeFlight - thanks for coming back to confirm 👍🏼

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