Solved: No signal - phone not allowed

Tkts · ‎19-10-2022

Ported my number to o2. Now my phone does not connect to the o2 network.

the phone (iphone Xs) works with all other networks but o2.

had been for prob. 5 years with Three before, never an issue.

can somebody HELP?

MI5 · ‎19-10-2022

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-10-2022

@Tkts

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

No signal - phone not allowed

Photos

Do I need to change my phone before 3g is turned o...

Clock on phone and watch wrong, how do I reset?

Data in Jersey

phone not working cant access account as can recie...

O2 Open discount error