on 27-01-2023 12:10
How long will i have no service for when there is an outage?
Solved! Go to Solution.
27-01-2023 12:20 - edited 27-01-2023 12:21
27-01-2023 12:20 - edited 27-01-2023 12:21
All info in here, @lauren435 - Guide: Is the network down for me or everyone?
Access to repair a mast can take days or weeks, as land owners and other telcos, on a shared mast, need to give permission.
Download and set up the My Network app, an O2 app, and set it up to watch areas important to you, you will get notification when work is in progress or planned for your area related to O2.
https://www.o2.co.uk/apps/my-network
This is a separate password from your MyO2 or Community account.
Good luck!
on 27-01-2023 12:16
No one could guess at that @lauren435
Keep checking here for updates O2 Service Status
27-01-2023 12:20 - edited 27-01-2023 12:21
27-01-2023 12:20 - edited 27-01-2023 12:21
All info in here, @lauren435 - Guide: Is the network down for me or everyone?
Access to repair a mast can take days or weeks, as land owners and other telcos, on a shared mast, need to give permission.
Download and set up the My Network app, an O2 app, and set it up to watch areas important to you, you will get notification when work is in progress or planned for your area related to O2.
https://www.o2.co.uk/apps/my-network
This is a separate password from your MyO2 or Community account.
Good luck!