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Jmd
Level 1: Joiner
  • 1 Posts
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on ‎15-10-2023 23:02

on ‎15-10-2023 23:02

Hello

im on monthly account and have just paid but data has not been credited to account ? Can you explain please ? 
thanks 

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Bambino
Level 85: Esteemed
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on ‎15-10-2023 23:16

on ‎15-10-2023 23:16

It can take 48 hours for payments to clear O2's account. Nothing will happen at this time on a Sunday night. If you're Pay Monthly and want to avoid problems like this in the future, set up a Direct Debit.

You can also speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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