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No data since I was swapped to O2 from virgin

Nigelbbbb
Level 1: Joiner
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on ‎28-06-2023 16:57

on ‎28-06-2023 16:57

Canoe access data since I was moved from virgin to o2

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jonsie
Level 94: Supreme
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on ‎28-06-2023 17:15

on ‎28-06-2023 17:15

Check the APN settings against these

iPhone

https://community.o2.co.uk/t5/Android/Connecting-Android-Phone-to-Data-Services/m-p/544202#M24294

Android

https://community.o2.co.uk/t5/Apple/Connecting-iPhone-to-Data-Services/m-p/544210#U544210

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Breanna
Former Staff
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on ‎29-06-2023 15:34

on ‎29-06-2023 15:34

Did resetting the APN settings work @Nigelbbbb?

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