Network outage

[saabw1]

Been getting this service message for days, no near O2 WiFi option available

Our Network can get busy in this area.

This means your data could be slower than normal. We’re sorry about that. Our team is aware and working to make it better. Our top tips for staying connected would be to find local Wifi hotspots and download whatever content you need whilst connected to Wifi, so you can still enjoy it on the move.

[saabw1]

 My ISP is the Phone Coop using Talk Talk network

[saabw1]

My phone is a Pixel 5 and have WiFi enable with O2 and in myO2 aswell

[saabw1]

Thanks for all yours help , I'm going to an O2 shop tomorrow, or call them from an area away from home. 

Still no service 

[MI5]

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@saabw1 wrote:

I only have three number to contact O2

202

03448090202

0345 246 2895

No 0800 number

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The number is in the guide I posted 0800 032 1402 

[madasaf1sh]

Explains a lot Talk Talk are one of the worst ISP's in the UK, so not surprised if they pull this sort of thing...

[saabw1]

I'll be calling my ISP this morning.

Went for a drive about 1.5 miles away and No signal also tried a hauei p20 with my sim and No signal.

Will be going to O2 shop today for answers, now in third day of no signal!!

Just tried my visiting son O2 sim in my phone and it worked and my sim in his phone didn't work. So it a sim problem!

[Cleoriff · Accepted solution]

@saabw1 

If you are going instore, just ask for a new sim. If you take ID they will do the sim swap for you.

[lewys-gp]

Hi, @saabw1. Please, let the community know how you get on with solving this issue if possible! I think it could benefit other customers who come across the topic. Thanks and good luck 😊.

[saabw1]

Went into the local store and got a sim replacement.

All very quick and simple.

[Cleoriff]

@saabw1Pleased to hear you are now sorted. 😉